24/7/365 on-demand access to affordable, quality healthcare. Anytime, anywhere.

With MDLIVE, you can visit with a doctor from your home, office, or on the go. Our network of Board Certified doctors is available 24/7 by phone or secure video to assist with non-emergency medical conditions.

It’s fast. No more waiting rooms; connect to a doctor instantly via phone or email.

It’s convenient. Access to care when you need it - 24/7/365.

It’s affordable. Telehealth costs less than traditional office visits.
It’s easy. Process is simple, secure, and electronically maintains your medical history.

It’s reliable. Telehealth doctors are all U.S. based and licensed.

It’s transferable. Share electronic medical records with your primary care physician, family, or other specialist.
 Individual Family  
per month
per month

unlimited calls
& no copays
unlimited calls 
& no copays
1. Enroll in MDLIVE telehealth.

2. Activate your account.

Please wait until your effective date to visit You will need the primary member's first name, last name, date of birth, and zip code.

You may also activate your account by calling 1-888-995-9630. Or download the app at and enter "ingoodhealth" as the group name.

3. Request a consultation.

Just complete your medical history when you activate your account and you can consult with doctors and pediatricians 24/7/365 by online video or phone.

Video Consultation

See a doctor using your computer over the Internet via webcam.

Phone Consultation

No webcam? No problem! Speak to a doctor over the phone.

Email Advice

Ask questions and get advice privately using our secure email system.

When should I use MDLIVE?
  • Instead of going to the ER or an urgent care center for a non-emergency issue
  • During or after normal business hours, nights, weekends and even holidays
  • If your primary care physician is not available
  • To request prescription refills when appropriate. See prescription policy*
  • If traveling and in need of medical care
What can be treated?
  • Acne
  • Allergies
  • Asthma
  • Bronchitis
  • Cold & Flu
  • Constipation
  • Diarrhea
  • Ear Infection
  • Fever
  • Headache
  • Insect Bite
  • Joint Aches
  • Nausea
  • Rashes
  • Sinus Infection
  • Sore Throat
  • UTI
  • And more!
Who are our doctors?

MDLIVE has the nation's largest network of doctors for telehealth services. On average, our doctors have 15 years of experience practicing medicine and are licensed in the state where patients are located. Their specialties include primary care, pediatrics, emergency medicine and family medicine.

Our doctors are committed to providing convenient, quality care and are always ready to take your call.

Are my children eligible?

Yes. MDLIVE has pediatricians on call 24/7/365. Please note, a parent or guardian must be present during any interactions involving minors.

Read more FAQs
Pediatric Care related to:
  • Cold & Flu
  • Constipation
  • Ear Infection
  • Fever
  • Nausea & Vomiting
  • Pink Eye
  • And more!
Disclaimers: MDLIVE does not replace the primary care physician. MDLIVE is not an insurance product nor a prescription fulfillment warehouse. MDLIVE operates subject to state regulation and may not be available in certain states. MDLIVE does not guarantee that a prescription will be written. MDLIVE does not prescribe DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. MDLIVE physicians reserve the right to deny care for potential misuse of services. MDLIVE phone consultations are available 24/7/365, while video consultations are available during the hours of 7 am to 9 pm 7 days a week or by scheduled availability. MDLIVE and the MDLIVE logo are registered trademarks of MDLIVE, Inc. and may not be used without written permission. For complete terms of use visit